本文列出了在設計使用者體驗 時要詢問自己的幾個問題： 1. Is this what the project needs? 2. What happens next? And after that? And then what? 3. What’s wrong in this meeting, and how can I help? 4. Would someone stop what they are doing to use your product? 5. How can I make this (thing, UI, mockup, slide, workshop) simpler?